Shipping policy

Shipping Policy


Order Processing & Shipping Times

  • Orders are typically processed within 1–2 business days.
  • Most orders are delivered within 3–5 business days or less after shipment.
  • Delivery times may vary due to location, carrier delays, or high-volume periods.

Shipping Carriers

We ship using reputable national carriers. Carrier selection is based on destination, package size, and efficiency.


Damaged, Lost, or Incorrect Packages

If there is any issue with your package, including damage during transit, missing items, or lost deliveries, please contact our customer service team so we can take care of it.

📧 cs@syruvia.com

Once verified, we will issue a full refund or replacement, no hassle.


Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Syruvia is not responsible for delays or losses due to incorrect or incomplete address information provided by the customer.


Questions?

If you have any questions about shipping or your order, reach out to us at:

📧 cs@syruvia.com